Returns & Exchanges
At Sycamore Cycles, we want you to be fully satisfied with your gear. If your purchase doesn't meet your expectations, you can return or exchange unused items within 30 days of delivery.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Securely place the unused product in its original packaging, ensuring all tags and manuals are included to qualify for a full refund.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location or schedule a pickup.
Receive Refund or Exchange
Once our team inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing